Is Social Media Killing Email Marketing?

This is the question that most Digital Marketers have thought about. In a recent research by Sherastone, only 2 digital marketing “tactics” had increased in budget in 2009; they are email and social media.

Social Media is NOT killing Email Marketing

I don’t think email marketing is dying. I think marketers need to really see social media as a strategy, and email marketing can be one of the “social media marketing tactics” when they are integrated well.

To give, not to sell through email

For example, social media as a whole is a great channel to collect relevant email addresses because it allows us to target personalities and interests through conversations, the key to be successful in email marketing is to provide value to the subscribers. Instead of thinking about what they might be interested in purchasing, marketers should think about what they might be interested in receiving. Instead of following the Direct Marketing nature of Email Marketing, marketers should use it more as a branding and community building tactic that goes hand in hand with social media.

Although measuring is way more complicated than direct marketing, there are still ways to do it with well-planned KPIs.

Email “Selling” is Dead

Direct email marketing (email selling) is dead, people don’t just “purchase” after seeing email promotions. However, with the help of social media, email marketing can still be a very powerful and profitable tactic when the message and execution is tailored to the target.

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A Little Something About Tim:

Tim Ho

I'm a Regional Digital Strategist at Ogilvy 360 Digital Influence APAC. I love web designing, data visualization, latin music, cooking, painting, inventing new drinks, and monkeys. Here is my main blog where I share social media news, ideas and insights. I also have a more personal blog called Tim Ho's Monkey!

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