The trick of talking to people’s emotions
I’ve recently attended a company training about the science of communication, influence, and storytelling, one of the interesting point that’s stuck in my mind is the simple facts about human’s ability in receiving (and remembering) information, so simple and common that many brands have forgotten.
The simple trick to build memorable stories
After this training, I started to pay extra attention to most of the business leaders and marketers, they all share the same skill in communication: they speak to/ into audience’s emotions. Now, this is not rocket science, but it is one of the most powerful ways to make your story become memorable, no matter how rational your audience is.
Simplest way to do it?
It takes so much for brands to convince their targets about their product features and benefits in this low-trust world, building a story that can win audience’s emotion is not easy, here’s the little trick for companies to achieve it – have a true mission.
Brands can not communicate with a top-down approach anymore, instead, they need to “recruit” people (consumers) who have the same belief, the belief or mission that a brand truly believes in. I really like a quote that I heard from a recent client meeting, “we (the brand) don’t sell to our target anymore, we just need to win handshakes”, this quote truly captures the essence of speaking to targets’ emotions.
Below is the latest video I’ve seen that does very well in speaking to people’s emotion. Enjoy and feel free to share any thoughts on this.